# Messello

> Messello is an all-in-one customer communication platform: one shared inbox for WhatsApp, Telegram, Instagram, Facebook Messenger, web chat, email and SMS, with built-in AI that drafts replies from your help center, auto-tags and triages conversations. Every channel and the AI are included on every plan, priced flat per agent ($19/$39/$69) with no per-resolution, per-message or per-ticket fees. Messello is a fully managed SaaS (nothing to self-host).

## Product

- [Homepage](https://messello.com/): Omnichannel inbox + built-in AI overview, pricing and FAQ
- [Features](https://messello.com/features): Every channel, shared inbox, AI, automation, reports
- [Pricing](https://messello.com/pricing): Flat per-agent plans, all channels and AI included, free 3-day trial
- [Live demo](https://app.messello.com/messello/demo): Try the product without signing up
- [Log in](https://app.messello.com/app/login): Existing customer sign-in

## Help Center

- [Help Center](https://messello.com/help): Searchable guides for setup, channels, AI, automation
- [What is Messello](https://messello.com/help/what-is-messello): Product overview
- [Create your account](https://messello.com/help/create-your-messello-account): Getting started
- [Invite your team](https://messello.com/help/invite-your-team): Add agents and set roles
- [Connect WhatsApp](https://messello.com/help/connect-whatsapp): WhatsApp channel setup
- [Connect Telegram](https://messello.com/help/connect-telegram): Telegram channel setup
- [Connect Instagram](https://messello.com/help/connect-instagram): Instagram DM setup
- [Add website live chat](https://messello.com/help/add-website-live-chat): Web widget setup
- [Messello AI overview](https://messello.com/help/messello-ai-overview): How the built-in AI works
- [AI draft replies](https://messello.com/help/ai-draft-replies): AI-suggested responses from your help center
- [AI auto-tag and triage](https://messello.com/help/ai-auto-tag-and-triage): Automatic conversation routing
- [Plans and billing](https://messello.com/help/plans-and-billing): Manage your subscription

## Guides and comparisons

- [Blog](https://messello.com/blog): Guides, comparisons and use cases
- [What is a shared inbox](https://messello.com/blog/what-is-a-shared-inbox): Concept explainer
- [Add live chat to your website](https://messello.com/blog/add-live-chat-to-website): How-to guide
- [WhatsApp Business with multiple agents](https://messello.com/blog/whatsapp-business-multiple-agents): Team WhatsApp guide
- [Best Intercom alternatives](https://messello.com/blog/best-intercom-alternatives): Comparison
- [Best Chatwoot alternative with AI](https://messello.com/blog/best-chatwoot-alternative-with-ai): Comparison
- [Ecommerce customer support](https://messello.com/blog/ecommerce-customer-support): Use case
- [Marketing agency shared inbox](https://messello.com/blog/marketing-agency-shared-inbox): Use case

## Legal

- [Privacy Policy](https://messello.com/privacy-policy)
- [Terms of Service](https://messello.com/terms-of-service)
- [Cookie Policy](https://messello.com/cookie-policy)
- [Acceptable Use Policy](https://messello.com/acceptable-use-policy)