Messello
Messello Help Center

How can we help?

Guides and answers for setting up Messello, connecting channels, using AI, and getting the most out of your shared inbox.

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Getting started

New to Messello? Set up your account, learn the dashboard, and invite your team.

4 articles
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Channels

Connect WhatsApp, Telegram, Instagram, Messenger, live chat, email and SMS.

7 articles
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The shared inbox

Assign, organize, and reply to conversations as a team.

5 articles

Messello AI

Draft replies, auto-tag, summarize and auto-answer with built-in AI.

6 articles

Automation

Save time with rules, macros, and smart routing.

3 articles
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Contacts & CRM

Manage contacts, custom attributes, notes and history.

3 articles
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Reports & analytics

Track volume, performance, CSAT and AI deflection.

3 articles
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Account & billing

Agents and roles, plans, AI credits, profile and notifications.

4 articles

Ready to try Messello?

Every channel and AI included, flat per agent. Free for 3 days.

Start 3-day free trial