Agents and roles, plans, AI credits, profile and notifications.
Add or remove agents and set their role (Administrator or Agent) under Account → Settings → Agents, then group people into Teams for routing.
Every plan includes a monthly AI allowance; when you need more, buy extra AI credits under Account → Billing without changing your plan.
Update your name, photo, and password under Profile settings, then choose email and push notifications and set your availability so you're routed work when online.
Messello has three per-agent plans — Starter $19, Growth $39, Scale $69 — and you manage upgrades, invoices, and cancellation under Account → Billing.
Every channel and AI included, flat per agent. Free for 3 days.
Start 3-day free trial