Manage contacts, custom attributes, notes and history.
Messello auto-creates a contact for every new conversation, and you can add, edit, merge, and segment them under Contacts in the dashboard.
Each contact in Messello has a complete timeline of past conversations across every channel, plus private notes your team can add for shared context.
Custom attributes let you store your own fields — like plan, order ID, or region — on contacts and conversations, then filter, segment, and automate on them.
Every channel and AI included, flat per agent. Free for 3 days.
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